Onchain Help – Insights & Tips

Short, practical articles that help merchants understand the basics of wallet security, payment flows, and safer integration practices. These are general educational notes, not financial advice.

Security basics

Four things you should never share

When working with wallets and payment gateways, treat recovery phrases, private keys, passwords, and one-time codes as secrets that stay only with you. On any call or chat, a genuine helper can guide you without needing this information.

Integration

Test mode before live payments

Most reputable payment gateways offer a test or sandbox mode. Use it with small mock payments to confirm your integration behaves as expected before you accept live payments from customers.

Operations

Keep a simple integration log

Each time you update a plugin, change an API key, or modify callback URLs, write down what changed, when, and who changed it. This small habit can save hours of debugging later.

Governance

Limit admin access

Not every team member needs full admin access to wallets and gateways. Use role-based permissions so that only trusted people can change critical settings or initiate refunds.

Need help applying these ideas to your setup?

We can walk through your dashboards with you over the phone and highlight settings that support safer operations.

Need help with Onchain wallet integration?
Talk through your setup?

If any of these tips raised questions about your own configuration, a quick call with Onchain Help can clarify next steps.